Our client, a Primary Care Trust seeks to recruit a Director of Communications, Customer Services and Patient & Public Involvement. This Board-level role has a wide-ranging professional portfolio, bringing together disciplines across the full communications spectrum. The Trust is currently advancing ambitious plans with the Director leading on key areas such as establishing the organisation’s customer service-ethos and vision, brand and reputation management, staff engagement, stakeholder relations, media relations, social marketing, and public and patient involvement.
 

Main Responsibilities:
 

• To provide leadership within the organisation and across the health and social care system, ensuring that excellent customer services, robust communications, and effective engagement functions are in place to enhance the reputation of the PCT and the local health economy
• To lead on the delivery of the organisation's Corporate Communications and Engagement Strategy (published October 2008 as part of the World Class Commissioning process)