How do I enable cookies?
Please first check to see if you are accepting cookies -
click here.
If you are NOT accepting cookies from us follow the appropriate instructions below.
To enable cookies, follow the browser-specific instructions below.
Mozilla Firefox (2.0 and earlier)
- Click on the "Tools" menu.
- Select "Options."
- Select the "Privacy" icon in the left panel.
- Check the box corresponding to "Allow sites to set cookies."
- Click "OK."
Netscape 7.1/Mozilla 5.0
- Click on the "Edit" menu.
- Select "Preferences."
- Click on the arrow next to "Privacy & Security" in the scrolling window.
- Under "Privacy & Security," select "Cookies."
- Select "Enable all cookies."
- Click "OK."
Microsoft Internet Explorer 6.0+
- Click on the "Tools" menu.
- Select "Internet Options."
- Click on the "Privacy" tab.
- Under "Settings," click the "Default" button (or manually slide the bar down to "Medium").
- Click "OK."
Microsoft Internet Explorer 5.x
- Click on the "Tools" menu.
- Select "Internet Options."
- Click on the "Security" tab.
- Click the "Custom Level" button.
- Scroll down to the "Cookies" section.
- Set "Allow cookies that are stored on your computer" to "Enable."
- Set "Allow per-session cookies" to "Enable."
- Click "OK."
Microsoft Internet Explorer 4.x
- Click on the "View" menu.
- Select "Internet Options."
- Click on the "Advanced" tab.
- Scroll down to find "Cookies" in the "Security" section.
- Select "Always accept cookies."
- Click "OK."
Netscape Communicator 4.x
- Click on the "Edit" menu.
- Select "Preferences."
- Find the "Cookies" section in the "Advanced" category.
- Select "Accept".
How do I clear the temporary Internet files (cache), cookies, and history from Internet Explorer or AOL?
Occasionally it may be necessary to delete cached Internet files in the Internet Explorer Temporary Internet files folder, locally stored Web site information (otherwise known as cookies), and the history of viewed Web page addresses. This allows Internet Explorer or AOL to refresh frequently used resources (such as www.websitename.com).
To clear the temporary Internet files (cache), cookies, and history from Internet Explorer or AOL, perform the following steps:

Close all open Internet Explorer and/or AOL windows using the
Close button in the upper right corner of the window.

From the
Start menu, select
Settings, and then click
Control Panel.

In Windows XP, from the
Start menu, click
Control Panel.

From the
Control Panel, double-click
Internet Options.

In Windows XP, click
Switch to Classic View, and then double-click
Internet Options.
Step 4 and
Step 5 detail clearing the cache.

From the
General tab, click
Delete Files.

From the
Delete Files dialog box, click to select
Delete all offline content, and then click
OK.
Step 6 through
Step 12 detail how to manually clear cookies. To clear cookies automatically, Internet Explorer 6 users may click
Delete Cookies, and then, from the
Delete Cookies dialog box, click
OK.
Proceed to
Step 13 to learn how to clear the history.

Under
Temporary Internet files, click
Settings.

Under
Check for newer versions of stored pages, ensure that
Automatically is selected, and then click
View Files.
From the
Edit menu, click
Select All.

From the
File menu, click
Delete.

From the
WARNING dialog box, click
Yes.

To close the
Cookies window, click the
Close button.

From the
Settings dialog box, click
OK.

After clearing cookies, your browser may not automatically log into certain Web sites. If this occurs, you will need to manually log into the sites(s) using your username/user ID and password.
Step 13 and
Step 14 detail how to clear the history.
Under
History, click
Clear History.

From the
Internet Options dialog box, click
Yes.

Click
OK.